Support
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Answers to the most common questions about Fam108. Didn't find yours? Write to support@fam108.com.
How do I set up a family?
On first launch choose “Set up my family”, give it a name and add members. What you enter is stored on your device. Fam108 is free for a family of two, and every new family starts with a 14-day Plus trial.
How do I invite someone?
Tap “Invite someone” on the Family screen (or “Invite” on the home screen), then send the link, show the QR code or read out the code. The other person installs Fam108, chooses “I have an invite code” and enters it. Anyone with the code can join and see everything the family shares, so send it only to people you trust. A code is valid for 7 days; “Regenerate code” stops the old one straight away.
How does sync work?
Once the family is connected to sync, changes made on one device appear on the others within seconds — on iPhone, Android and the web version at app.fam108.com. If something hasn't shown up, check the internet connection and tap “Sync now” in Settings.
How do I delete my account?
In the app: Settings → “Delete account”. Without the app: sign in at fam108.com/delete-account. This permanently deletes your login — email, password and sessions; the family's shared data stays with the rest of the family. To erase the family's data itself, the owner can use “Erase all data” in Settings (see the Privacy Policy, section 8).
How do I manage or cancel my subscription?
Bought in the app — manage or cancel it in your Apple ID or Google Play account settings; deleting the app does not cancel it. Bought on the website — Settings → “Manage subscription”. When a subscription ends, nothing is deleted: content beyond the free limits stays visible and synced, but becomes read-only. Refunds are covered in the Terms of Use, section 9.
Contact
Write to support@fam108.com — describe the problem and mention your device and app version.